Frequently Asked Questions

Have questions? We have answers! Browse the FAQ section below to quickly find solutions to common problems. If you don't see what you need, feel free to contact us for further assistance.

Service Process & Support

Tab 01 How can I get an instant quote?

Log in to our "Instant Quotation System" on the official website and upload your Gerber files to receive a detailed quote within 5 minutes.

Tab 02 Do you provide free DFM analysis?

Yes! Our engineering team delivers manufacturability feedback within 24 hours, helping eliminate 90% of design risks.

Tab 03 What file formats do you accept?

We accept Gerber RS-274X, ODB++, IPC-2581, etc. Drill files and panelization instructions must be included.

Tab 04 Do I get a dedicated account manager?

Each client is assigned a "Project Manager + Technical Consultant" with support in English, Chinese, Japanese, and Korean.